{"id":24,"date":"2020-06-07T20:08:30","date_gmt":"2020-06-07T20:08:30","guid":{"rendered":"https:\/\/www.audox.cl\/sap\/?page_id=24"},"modified":"2020-06-12T23:04:34","modified_gmt":"2020-06-12T23:04:34","slug":"soporte-sap","status":"publish","type":"page","link":"https:\/\/www.audox.cl\/sap\/soporte-sap\/","title":{"rendered":"Mesa de Ayuda"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Obtenga el mejor soporte SAP disponible en Chile. Al adquirir un servicio de software con nosotros, se firma un contrato de servicio. Con \u00e9l, proporcionamos soporte de mesa de ayuda para su software. Nuestro objetivo es responder preguntas e informes tan r\u00e1pido como sea posible. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Horario de Atenci\u00f3n Semanal<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Lunes a Viernes de acuerdo a la necesidad del cliente.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"649\" src=\"http:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image-1024x649.png\" alt=\"soporte SAP\" class=\"wp-image-35\" srcset=\"https:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image-1024x649.png 1024w, https:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image-300x190.png 300w, https:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image-768x487.png 768w, https:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image-100x63.png 100w, https:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image-150x95.png 150w, https:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image-200x127.png 200w, https:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image-450x285.png 450w, https:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image-600x380.png 600w, https:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image-900x571.png 900w, https:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image.png 1044w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Soporte SAP en dos niveles<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Nivel 1 de Soporte SAP: Operador SAP en l\u00ednea<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Levanta requerimiento y analiza situaci\u00f3n informada<\/li><li>Resoluci\u00f3n de tickets de primer nivel y Asistencia remota de usuarios<\/li><li>Escalamiento de problemas que requieren consultoria especializada<\/li><li>Seguimiento de incidentes y generaci\u00f3n de reporte final de atenci\u00f3n<\/li><li>Perfil del Operador: consultor SAP con experiencia entre 1 y 3 a\u00f1os<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Nivel 2 de Soporte SAP: Equipo Consultor por evento<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Configuraci\u00f3n b\u00e1sica sobre m\u00f3dulos FI, CO, AA, TR, MM, PM y SD<\/li><li>Capacitaci\u00f3n funcional programada in situ<\/li><li>Seguimiento y supervisi\u00f3n sobre consultoria externa<\/li><li>Generar informe de especificaci\u00f3n para resolver incidentes fuera de alcance<\/li><li>Perfil del Equipo Consultor: consultor SAP con experiencia entre 5 y 12 a\u00f1os<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">M\u00e1s sobre el Soporte SAP<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u00bfPara qu\u00e9 se utiliza el Soporte SAP?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Los modelos comerciales tradicionales a menudo implican una gesti\u00f3n descentralizada de datos, y cada funci\u00f3n comercial almacena datos sobre sus operaciones en una base de datos separada. Esto significa que los empleados de otras funciones comerciales no pueden acceder a la informaci\u00f3n, y la duplicaci\u00f3n de datos en varios departamentos aumenta los costos de almacenamiento de TI y el riesgo de errores de datos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al centralizar la gesti\u00f3n de datos, el software de SAP proporciona una visi\u00f3n \u00fanica de la verdad que utilizan m\u00faltiples funciones comerciales. Esto ayuda a las empresas a gestionar mejor los complejos procesos comerciales. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Como resultado, las empresas pueden:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Acelerar los flujos de trabajo. <\/li><li>Mejorar la eficiencia operativa.<\/li><li>Aumentar la productividad.<\/li><li>Mejorar las experiencias de los clientes.<\/li><li>Aumentar sus ganancias.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Servicios Especializados con Audox<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En Audox\u00a0<a href=\"https:\/\/www.youtube.com\/feed\/my_videos\">somos expertos<\/a>\u00a0en implementaci\u00f3n, soporte y capacitaci\u00f3n de SAP para empresas peque\u00f1as, medianas y grandes gracias a nuestra amplia experiencia de m\u00e1s de una d\u00e9cada en el \u00e1rea de la tecnolog\u00eda e ingenier\u00eda.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestro equipo de especialistas est\u00e1 listo para ayudarte en solventar tus problemas y dar respuesta a tus necesidades.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.audox.cl\/sap\/contacto\/\">\u00a1Cont\u00e1ctanos!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Obtenga el mejor soporte SAP disponible en Chile. Al adquirir un servicio de software con nosotros, se firma un contrato de servicio. Con \u00e9l, proporcionamos soporte de mesa de ayuda para su software. Nuestro objetivo es responder preguntas e informes &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"more-link\" href=\"https:\/\/www.audox.cl\/sap\/soporte-sap\/\"> <span class=\"screen-reader-text\">Mesa de Ayuda<\/span> Leer m\u00e1s \u00bb<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Soporte SAP - Mesa de Ayuda - Expertos Especializados en SAP<\/title>\n<meta name=\"description\" content=\"Implementaci\u00f3n, Consultoria y Soporte SAP. Todo lo que necesitas para potenciar SAP con nuestros Ingenieros especializados. \u00a1Ll\u00e1manos!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.audox.cl\/sap\/soporte-sap\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soporte SAP - Mesa de Ayuda - Expertos Especializados en SAP\" \/>\n<meta property=\"og:description\" content=\"Implementaci\u00f3n, Consultoria y Soporte SAP. Todo lo que necesitas para potenciar SAP con nuestros Ingenieros especializados. \u00a1Ll\u00e1manos!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.audox.cl\/sap\/soporte-sap\/\" \/>\n<meta property=\"og:site_name\" content=\"SAP Expertos\" \/>\n<meta property=\"article:modified_time\" content=\"2020-06-12T23:04:34+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image-1024x649.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.audox.cl\\\/sap\\\/soporte-sap\\\/\",\"url\":\"https:\\\/\\\/www.audox.cl\\\/sap\\\/soporte-sap\\\/\",\"name\":\"Soporte SAP - Mesa de Ayuda - Expertos Especializados en SAP\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.audox.cl\\\/sap\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.audox.cl\\\/sap\\\/soporte-sap\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.audox.cl\\\/sap\\\/soporte-sap\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.audox.cl\\\/sap\\\/wp-content\\\/uploads\\\/sites\\\/39\\\/2020\\\/06\\\/image-1024x649.png\",\"datePublished\":\"2020-06-07T20:08:30+00:00\",\"dateModified\":\"2020-06-12T23:04:34+00:00\",\"description\":\"Implementaci\u00f3n, Consultoria y Soporte SAP. Todo lo que necesitas para potenciar SAP con nuestros Ingenieros especializados. \u00a1Ll\u00e1manos!\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.audox.cl\\\/sap\\\/soporte-sap\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.audox.cl\\\/sap\\\/soporte-sap\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/www.audox.cl\\\/sap\\\/soporte-sap\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.audox.cl\\\/sap\\\/wp-content\\\/uploads\\\/sites\\\/39\\\/2020\\\/06\\\/image.png\",\"contentUrl\":\"https:\\\/\\\/www.audox.cl\\\/sap\\\/wp-content\\\/uploads\\\/sites\\\/39\\\/2020\\\/06\\\/image.png\",\"width\":1044,\"height\":662},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.audox.cl\\\/sap\\\/soporte-sap\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/www.audox.cl\\\/sap\\\/inicio\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Mesa de Ayuda\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.audox.cl\\\/sap\\\/#website\",\"url\":\"https:\\\/\\\/www.audox.cl\\\/sap\\\/\",\"name\":\"SAP Expertos\",\"description\":\"Implementaci\u00f3n, Capacitaci\u00f3n y Soporte para SAP en Chile\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.audox.cl\\\/sap\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Soporte SAP - Mesa de Ayuda - Expertos Especializados en SAP","description":"Implementaci\u00f3n, Consultoria y Soporte SAP. Todo lo que necesitas para potenciar SAP con nuestros Ingenieros especializados. \u00a1Ll\u00e1manos!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.audox.cl\/sap\/soporte-sap\/","og_locale":"es_ES","og_type":"article","og_title":"Soporte SAP - Mesa de Ayuda - Expertos Especializados en SAP","og_description":"Implementaci\u00f3n, Consultoria y Soporte SAP. Todo lo que necesitas para potenciar SAP con nuestros Ingenieros especializados. \u00a1Ll\u00e1manos!","og_url":"https:\/\/www.audox.cl\/sap\/soporte-sap\/","og_site_name":"SAP Expertos","article_modified_time":"2020-06-12T23:04:34+00:00","og_image":[{"url":"http:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image-1024x649.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.audox.cl\/sap\/soporte-sap\/","url":"https:\/\/www.audox.cl\/sap\/soporte-sap\/","name":"Soporte SAP - Mesa de Ayuda - Expertos Especializados en SAP","isPartOf":{"@id":"https:\/\/www.audox.cl\/sap\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.audox.cl\/sap\/soporte-sap\/#primaryimage"},"image":{"@id":"https:\/\/www.audox.cl\/sap\/soporte-sap\/#primaryimage"},"thumbnailUrl":"http:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image-1024x649.png","datePublished":"2020-06-07T20:08:30+00:00","dateModified":"2020-06-12T23:04:34+00:00","description":"Implementaci\u00f3n, Consultoria y Soporte SAP. Todo lo que necesitas para potenciar SAP con nuestros Ingenieros especializados. \u00a1Ll\u00e1manos!","breadcrumb":{"@id":"https:\/\/www.audox.cl\/sap\/soporte-sap\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.audox.cl\/sap\/soporte-sap\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.audox.cl\/sap\/soporte-sap\/#primaryimage","url":"https:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image.png","contentUrl":"https:\/\/www.audox.cl\/sap\/wp-content\/uploads\/sites\/39\/2020\/06\/image.png","width":1044,"height":662},{"@type":"BreadcrumbList","@id":"https:\/\/www.audox.cl\/sap\/soporte-sap\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/www.audox.cl\/sap\/inicio\/"},{"@type":"ListItem","position":2,"name":"Mesa de Ayuda"}]},{"@type":"WebSite","@id":"https:\/\/www.audox.cl\/sap\/#website","url":"https:\/\/www.audox.cl\/sap\/","name":"SAP Expertos","description":"Implementaci\u00f3n, Capacitaci\u00f3n y Soporte para SAP en Chile","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.audox.cl\/sap\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"}]}},"_links":{"self":[{"href":"https:\/\/www.audox.cl\/sap\/wp-json\/wp\/v2\/pages\/24","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.audox.cl\/sap\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.audox.cl\/sap\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.audox.cl\/sap\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.audox.cl\/sap\/wp-json\/wp\/v2\/comments?post=24"}],"version-history":[{"count":4,"href":"https:\/\/www.audox.cl\/sap\/wp-json\/wp\/v2\/pages\/24\/revisions"}],"predecessor-version":[{"id":42,"href":"https:\/\/www.audox.cl\/sap\/wp-json\/wp\/v2\/pages\/24\/revisions\/42"}],"wp:attachment":[{"href":"https:\/\/www.audox.cl\/sap\/wp-json\/wp\/v2\/media?parent=24"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}